Observations
Today
In a notebook, or in a manager's head.
In Feaniks HQ
Captured on shift in seconds, and linked to the person and the skill.
Feaniks HQ
Everything your workforce does, turned into proof.
Observations, competency assessments, supervisions, 1:1s, appraisals and training records, with dashboards, scheduling and messaging, in one platform built first for health and care.
Evidence you know
You already gather the evidence. HQ brings it together.
Observations, competency assessments, supervisions, 1:1s, appraisals and training records. The evidence you know, in one place, turned into proof of competence.
Feedback and recognition
Today
Lost in passing conversations.
In Feaniks HQ
Captured as it happens, so good practice is seen and concerns are handled fairly.
Competency assessments
Today
Paper forms in a folder.
In Feaniks HQ
Assessed against defined competencies, from core skills to the Care Certificate, and signed by an authorised assessor.
Supervisions and 1:1s
Today
Notes in an inbox, dates in a diary.
In Feaniks HQ
Scheduled on your cadence, run inside HQ, and closed with a summary signed by both people.
Appraisals
Today
Once a year, written from memory.
In Feaniks HQ
Built from a year of real evidence, not a blank form.
Training records
Today
A spreadsheet that's out of date by Friday.
In Feaniks HQ
Uploaded in minutes, with what expires in the next 30, 60 and 90 days.
Six kinds of evidence you already know, organised by four ideas: Moments, Evidence, Pathway and Sign-offs.
The iNotice methodology
Good managers already notice. iNotice gives it somewhere to go.
Every day, someone does something worth seeing: a calm word, a careful handover, a moment of dignity. Most of it is never written down. iNotice is the method inside Feaniks HQ that captures what's present, not just what's missing, and turns it into proof.
I hear you. I see you. I notice you.
- 01
Notice
Say what you saw, in the moment, in a few seconds. It's captured against the person.
Becomes a Moment - 02
Evidence
Link it to the standard, competency or value it shows, so everyday practice counts.
Becomes Evidence - 03
Schedule
What it points to next, from a supervision to a refresher, lands in their forward view.
Shapes the Pathway - 04
Sign off
When the evidence is there, an accountable person confirms it, with a full audit trail.
Closes with a Sign-off
Designed voice first. Noticing happens on the move, so iNotice is designed to be spoken. Today, Moments are typed in seconds on any device. Voice capture is the next step, and we're bringing it to life with our Founding Partners.
Read about iNotice →
Our language
Four ideas run through everything.
They're the language of iNotice and the substrate of Feaniks HQ. Learn them once, and every screen makes sense.
Moment
Something worth noticing about a person at work, captured in seconds: an observation, recognition, feedback, a concern or a reflection.
Evidence
A Moment, assessment, supervision or training record, linked to the standard, competency or value it proves.
Pathway
Each person's forward view: what's due, what's next, and what's expected.
Sign-off
The formal, accountable act of confirming someone has met a standard, with a full audit trail.
Your framework, built in
You know what great looks like. HQ makes it happen every day.
Most providers already have their own framework: values, a philosophy of care, standards that go beyond anything a regulator asks. What's missing is a way to make it shape everyday work. Feaniks HQ is that mechanism.
- 01
Put in your framework
Your values, philosophy and standards, in your own words, written as behaviours you can see. No two organisations' frameworks are the same, and that's the point.
- 02
Every workflow carries it
Observations, recognition, supervisions and 1:1s are linked to your values as they happen. HQ suggests the value from what's said, and the manager confirms it in a tap.
- 03
See it lived, or missing
Culturally Aligned shows where each value is being lived, by whom and in which service, and where it hasn't been seen yet. Managers know who to recognise, who to coach and what to look for next.
Your frameworkThe [Your Organisation] Way
We know the person, not just the plan212 Moments
We speak up, and we're heard87 Moments
We leave every visit better than we found it164 Moments
We grow each other121 Moments
We own our mistakesNot yet seen at one service
Designed by you · Lived by your teams · Evidenced by Feaniks HQ
Your framework stops being a document. It becomes the way the work gets done.
01
Know where you stand, right now.
Composite views of your whole workforce at whatever level you choose: organisation, region, service or team.
Compliant
Your audit readiness by service, with what expires in the next 0–30, 31–60 and 61–90 days.
Workforce compliance status
Red, amber and green for every member of staff, with trends and click-through to see who.
Overdue and recent completions
Who is overdue on what, and the live pulse of training being completed.
Culturally Aligned
Recognition, feedback and values evidenced across the workforce.
Values in Practice
Your own declared values, shown where staff are living them.
Trained and Capable
Training coverage, and proven competence beyond completion.
Inspection Readiness
One view to turn towards an inspector, showing compliance, evidence and consistency over time.
Board Pack
The workforce metrics your board needs, ready for every governance meeting.
02
The competence engine.
This is the heart of Feaniks HQ and the iNotice methodology behind it. Good managers already notice. HQ gives that noticing somewhere to go.
Moments, designed voice first
Capture what you notice in seconds, on any device. Next, we're bringing voice to life with our Founding Partners: speak it, and HQ transcribes and structures it. Typing will always be there.
Type and Value tags
Every Moment is tagged by kind and by your values, so it feeds your dashboards automatically.
Fair handling of concerns
Developmental feedback and concerns follow a careful, structured flow.
Evidence
Link Moments to standards and competencies, so everyday practice becomes inspection-grade proof.
Sign-offs
Eight formal kinds, including supervision, one-to-one, competency assessment, corrective action, incident review, policy acknowledgement and regulatory readiness.
Sign-off queue
Everything awaiting a manager's decision, in one place.
Full audit trail
Every sign-off, revocation and decline is recorded.
03
Everyone knows what's next.
Pathway and scheduling for individuals and whole teams.
Team
Mon
Tue
Wed
Thu
Fri
Priya R.
Supervision
Medication
James O.
Renewal due
Moving & handling (room)
Sophie L.
1:1
Safeguarding
My Pathway
Each person's week-by-week view of what's due.
Team calendar
The whole team's training, supervisions and renewals at a glance.
Drag to reschedule
Move an event in a second, with permissions for routine and sensitive changes.
Needing you today
HQ tells managers who and what needs action now.
Cadence rules
Set "supervision every four weeks" once, and HQ schedules it.
04
The conversations that matter, made structural.
Supervisions and one-to-ones.
Schedule
Book a supervision or one-to-one in a couple of clicks.
Run it inside HQ
Capture Moments and attach Evidence as you go.
Close with a signed summary
A signed record of the conversation, ready for inspection.
05
Competence, verified.
Assessments that combine everything HQ knows about a person into one accountable judgement.
Defined competencies
Assess against defined competencies, with assessor authority built in.
Ready-made library
Ready-made assessments for core health and care competencies.
One rounded judgement
Observation, feedback, Moments and training combined.
Works on the floor
Quick to use on shift, designed voice first, and tolerant of poor signal.
Human judgement, always
AI never makes the audit decision. An accountable person signs.
Transparent to staff
Staff know what's being assessed, and why.
06
Every person, fully seen.
Team and people views for every role.
A home for every role
A home page for every role, from frontline staff to owner.
The team view
KPIs, calendar, roster, pathway, sign-offs and recent Moments.
Individual profiles
A complete profile of every individual.
My Portfolio
Staff see the recognition and progress recorded about them.
Wellbeing check-in
A light-touch prompt that helps managers spot who needs support.
Help on every screen
Guidance where people need it.
07
Reach staff where they already are.
Frontline staff work shifts, rarely sit at desks and seldom read work email. Feaniks HQ reaches them on WhatsApp, SMS and email, sent by Feaniks on your behalf. There's nothing for you to set up or connect.
WhatsAppSMSEmail
Feaniks HQ · WhatsApp07:42
Hi James, your Safe Handling and Administration of Medication certificate expires in 7 days. Tap to start your renewal.
The channel staff read
Training reminders, renewal alerts and sign-off requests on the channel staff actually read.
Triggered by real events
An expiring certificate, an overdue course or a pending sign-off. No manual chasing.
Part of the record
Every message is recorded in HQ against the person, so communication becomes part of the evidence trail.
Touchpoints
One place to see every message with a person.
08
Yours to run.
Set-up and administration, self-serve from day one.
Your structure
Set up your organisation, regions, services and teams yourself.
Invite staff
Individually or in bulk.
Bring your training records
Your existing training records come across, matched to courses automatically.
Connect your learning platform
Connect your own learning platform, so completions flow straight into HQ.
Licences and seats
Manage licences, seats and credits online.
Data protection, run by you
Tools for export and erasure.
Shape what comes next
Founding Partners see new features as they're built, and help decide what we build next.
Built in the open
Help shape what we build next.
We're building Feaniks HQ with the providers who'll use it. Thirty minutes, an honest look at where HQ is today, and a conversation about your workforce.