Feaniks HQ

Everything your workforce does, turned into proof.

Dashboards, competence evidence, scheduling, supervision, assessment and messaging in one platform, built first for health and care.

Book a conversation How HQ works
Our language

Four ideas run through everything.

They're the substrate of Feaniks HQ, and the iNotice methodology behind it: notice, evidence, schedule, sign off.

Moment

Something worth noticing about a person at work, spoken or typed in seconds: recognition, feedback, a concern or a reflection.

Evidence

A Moment linked to the standard, competency or value it proves.

Pathway

Each person's forward view: what's due, what's next, and what's expected.

Sign-off

The formal, accountable act of confirming someone has met a standard, with a full audit trail.

01

Know where you stand, right now.

Composite views of your whole workforce at whatever level you choose: organisation, region, service or team.

Compliant

Your audit readiness by service, with what expires in the next 0–30, 31–60 and 61–90 days.

Workforce compliance status

Red, amber and green for every member of staff, with trends and click-through to see who.

Overdue and recent completions

Who is overdue on what, and the live pulse of training being completed.

Culturally Aligned

Recognition, feedback and values evidenced across the workforce.

Values in Practice

Your own declared values, shown where staff are living them.

Trained and Capable

Training coverage, and proven competence beyond completion.

Inspection Readiness

One view to turn towards an inspector, showing compliance, evidence and consistency over time.

Board Pack

The workforce metrics your board needs, ready for every governance meeting.

02

The competence engine.

This is the heart of Feaniks HQ and the iNotice methodology behind it. Good managers already notice. HQ gives that noticing somewhere to go.

Moments, voice first

Speak what you notice in seconds, on any device. HQ transcribes and structures it. Typing is always available.

RecognitionValue: DignityMedication

Type and Value tags

Every Moment is tagged by kind and by your values, so it feeds your dashboards automatically.

Fair handling of concerns

Developmental feedback and concerns follow a careful, structured flow.

Evidence

Link Moments to standards and competencies, so everyday practice becomes inspection-grade proof.

Sign-offs

Eight formal kinds, including supervision, one-to-one, competency assessment, corrective action, incident review, policy acknowledgement and regulatory readiness.

Sign-off queue

Everything awaiting a manager's decision, in one place.

Full audit trail

Every sign-off, revocation and decline is recorded.

03

Everyone knows what's next.

Pathway and scheduling for individuals and whole teams.

My Pathway

Each person's week-by-week view of what's due.

Team calendar

The whole team's training, supervisions and renewals at a glance.

Drag to reschedule

Move an event in a second, with permissions for routine and sensitive changes.

Needing you today

HQ tells managers who and what needs action now.

Cadence rules

Set "supervision every four weeks" once, and HQ schedules it.

04

The conversations that matter, made structural.

Supervisions and one-to-ones.

A manager and a support worker in a supervision conversation

Schedule

Book a supervision or one-to-one in a couple of clicks.

Run it inside HQ

Capture Moments and attach Evidence as you go.

Close with a signed summary

A signed record of the conversation, ready for inspection.

05

Competence, verified.

Assessments that combine everything HQ knows about a person into one accountable judgement.

Defined competencies

Assess against defined competencies, with assessor authority built in.

Ready-made library

Ready-made assessments for core health and care competencies.

One rounded judgement

Observation, feedback, Moments and training combined.

Works on the floor

Voice first, and tolerant of poor signal.

Human judgement, always

AI never makes the audit decision. An accountable person signs.

Transparent to staff

Staff know what's being assessed, and why.

06

Every person, fully seen.

Team and people views for every role.

A home for every role

A home page for every role, from frontline staff to owner.

The team view

KPIs, calendar, roster, pathway, sign-offs and recent Moments.

Individual profiles

A complete profile of every individual.

My Portfolio

Staff see the recognition and progress recorded about them.

Wellbeing check-in

A light-touch prompt that helps managers spot who needs support.

Help on every screen

Guidance where people need it.

07

Reach staff where they already are.

Frontline staff work shifts, rarely sit at desks and seldom read work email. Feaniks HQ reaches them on WhatsApp, SMS and email, sent by Feaniks on your behalf. There's nothing for you to set up or connect.

WhatsAppSMSEmail
Feaniks HQ · WhatsApp07:42
Hi James, your Safe Handling and Administration of Medication certificate expires in 7 days. Tap to start your renewal.

The channel staff read

Training reminders, renewal alerts and sign-off requests on the channel staff actually read.

Triggered by real events

An expiring certificate, an overdue course or a pending sign-off. No manual chasing.

Part of the record

Every message is recorded in HQ against the person, so communication becomes part of the evidence trail.

Touchpoints

One place to see every message with a person.

08

Yours to run.

Set-up and administration, self-serve from day one.

Your structure

Set up your organisation, regions, services and teams yourself.

Invite staff

Individually or in bulk.

Bring your training records

Your existing training records come across, matched to courses automatically.

Connect your learning platform

Connect your own learning platform, so completions flow straight into HQ.

Licences and seats

Manage licences, seats and credits online.

Data protection, run by you

Tools for export and erasure.

Explore before you commit

A fully populated demo care group to explore before your own data goes in.

See it working

See it working in a real care group.

Thirty minutes, a populated demo care group, and an honest conversation about your workforce.

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